Meatball FAQ

Questions?
Good.

Websites, timelines, support, refunds, social media, ownership, and what happens after launch. Here's the stuff people usually want to know before getting started.

Frequently Asked Questions

The Stuff People Ask Us.

No mystery answers. No thirty page instruction manual. Just the basics in plain English.
I don't know anything about websites. Is that a problem?
Not at all. Most of our clients are new to this. That's what we're here for. We guide you every step of the way, explain everything in plain English, and handle all the tech behind the scenes.
What will my website be about?
Your website will be tailored to your business, your goals, and your audience. We help you define your niche, position your brand, and communicate clearly with the people you want to reach.
How long does it take to launch my site?
Most websites take between two and four weeks, depending on the project size and how quickly you provide content or feedback. If you're in a rush, expedited builds may also be available.
Can I make changes to the site after it's launched?
Yes. You'll have access to your site and the ability to edit content, images, or pages. We also offer ongoing support if you'd rather have us handle updates for you.
What makes Meatball different?
We build websites around the actual project instead of forcing every client into the same look. Sites are built to work on mobile, include the appropriate search setup, and give you a real foundation to build from.
Is social media included in the service?
Social media is available through our marketing and Social Media Development services. Depending on the package, we can create branded profiles, profile images, cover graphics, bios, starter content, and website integration.
What happens if I stop paying or cancel?
Any active recurring services will be paused or ended according to the terms of that service. If a transfer or file handoff applies to your project, we'll explain the available options and what is needed to complete it.
What kind of support do you offer?
Basic project support is included while your project is being completed. Ongoing updates, maintenance, marketing, and additional development can also be handled after launch depending on what you need.
Can I get a refund if I change my mind?
Refund eligibility depends on the timing and status of the project. You can review the full terms on our Refund Policy page.
How do I get started?
Easy. Head to the Contact page or call (602) 860-5575 . Tell us what you're trying to build and we'll help point you toward the right service.

Still Got A Question?

Ask it. Worst case, Meatball has to actually answer the phone.