FAQ
I don’t know anything about websites. Is that a problem?
Not at all. Most of our clients are new to this — that’s what we’re here for. We guide you every step of the way, explain everything in plain English, and handle all the tech behind the scenes.
What will my website be about?
Your website will be tailored to your business, your goals, and your audience. We help you define your niche, position your brand, and communicate clearly with the people you want to reach.
How long does it take to launch my site?
Most websites take between two and four weeks, depending on the project size and how quickly you provide content or feedback. If you’re in a rush, we also offer expedited builds.
Can I make changes to the site after it’s launched?
Yes. You’ll have full access to your site and the ability to edit content, images, or pages. We also offer ongoing support if you’d rather have us handle updates for you.
What makes Meatball Designs different?
We don’t do cookie-cutter templates. Every website is custom-built, mobile-optimized, and SEO-ready. Everything is done in-house — no outsourcing, no fluff, just real results.
Is social media included in the service?
Yes, if you choose a digital marketing package. We can create branded profiles, write your bios, design your headers, and even manage content on a monthly basis if needed.
What happens if I stop paying or cancel?
We’ll pause your services and let you know what your options are. You’ll always be given the chance to download your files or transfer your site to a new host if needed.
What kind of support do you offer?
We’re easy to reach by email or phone. We provide free basic support during your project and offer affordable plans for ongoing updates and maintenance after launch.
Can I get a refund if I change my mind?
Refunds are available within the first 14 days after purchase. After that, we offer credits toward future services. Details can be found on our Refund Policy page.
How do I get started?
Simple — just contact us through the Contact page or call (602) 860-5575. We’ll answer your questions, walk you through your options, and get you set up with the right package.
Let me know if you’d like it styled with collapsible accordions or if you need an alternate tone.