Meatball FAQ
Questions?
Good.
Websites, timelines, support, refunds, social media, ownership, and what happens after launch. Here's the stuff people usually want to know before getting started.
Frequently Asked Questions
The Stuff People Ask Us.
No mystery answers. No thirty page instruction manual.
Just the basics in plain English.
I don't know anything about websites. Is that a problem?
Not at all. Most of our clients are new to this.
That's what we're here for. We guide you every step of the way,
explain everything in plain English, and handle all the tech
behind the scenes.
What will my website be about?
Your website will be tailored to your business, your goals,
and your audience. We help you define your niche, position
your brand, and communicate clearly with the people you
want to reach.
How long does it take to launch my site?
Most websites take between two and four weeks, depending
on the project size and how quickly you provide content
or feedback. If you're in a rush, expedited builds may
also be available.
Can I make changes to the site after it's launched?
Yes. You'll have access to your site and the ability to
edit content, images, or pages. We also offer ongoing
support if you'd rather have us handle updates for you.
What makes Meatball different?
We build websites around the actual project instead of
forcing every client into the same look. Sites are built
to work on mobile, include the appropriate search setup,
and give you a real foundation to build from.
Is social media included in the service?
Social media is available through our marketing and
Social Media Development services. Depending on the package,
we can create branded profiles, profile images, cover graphics,
bios, starter content, and website integration.
What happens if I stop paying or cancel?
Any active recurring services will be paused or ended
according to the terms of that service. If a transfer or
file handoff applies to your project, we'll explain the
available options and what is needed to complete it.
What kind of support do you offer?
Basic project support is included while your project is
being completed. Ongoing updates, maintenance, marketing,
and additional development can also be handled after launch
depending on what you need.
Can I get a refund if I change my mind?
Refund eligibility depends on the timing and status of the
project. You can review the full terms on our
Refund Policy
page.
How do I get started?
Easy. Head to the
Contact page
or call
(602) 860-5575
.
Tell us what you're trying to build and we'll help point
you toward the right service.
Still Got A Question?
Ask it. Worst case, Meatball has to actually answer the phone.